Handheld capsule
Typically 2–3 months
Replace when the Vitamin C contents are depleted and the capsule appears clear.
Installation guide
Choose the right route
Use the model-specific steps and videos below for a standard compatible connection.
View the installation stepsBefore ordering, open WhatsApp and attach a clear photo of your shower fitting yourself. Our team can help you check the connection and ask about service coverage.
Check your fitting on WhatsAppAvailable on request for eligible Starter Kit orders. After ordering, submit the request so our team can check coverage after delivery and coordinate the next step. No appointment is booked until confirmed.
Request installation after orderingHandheld
Step 1: Turn off your old handheld showerhead
Step 2: Separate your old handheld shower head from the hose by twisting it counterclockwise.
Step 3: Attach the end of the hose to your new Luscentra shower head handle and tighten it in a clockwise direction.
Step 4: Turn on the water and enjoy!
Wall Mount
Step 1: Turn off the faucet.
Step 2: Remove your old shower head from the wall fixture by turning counter clockwise. Please make sure to hold onto the shower head while twisting. If you cannot twist it off by hand, use a pliers wrench
Step 3: Assemble Luscentra wall mount shower head to the wall fixture by turning clockwise, and fasten until tight.
Step 4: Turn on the water and enjoy!
Your ongoing care
Clear visual cues make routine maintenance simple. Open the guide when you need it.
Handheld capsule
Replace when the Vitamin C contents are depleted and the capsule appears clear.
Wall Mount capsule
Replace when the Vitamin C contents are depleted and the capsule appears clear.
Microfibre
Inspect regularly and replace approximately monthly, or sooner when a noticeable reduction in flow or spray appears.
Vitamin C
Replace the capsule when its contents have been depleted and it appears to contain only clear water.
Ceramic ball filter
Replace approximately every six months as part of the regular Luscentra care routine.
Replacement timing varies with water conditions, temperature, shower duration and usage.
Your local Water Report
Get a personalised Water Report for your area, plus a special gift with your report.
Takes about 30 seconds. No email needed to start.Step 2 of 4
Select every source your home uses. Two homes in the same PIN can have very different water.
Step 3 of 4
Select everything that feels relevant. These are your observations, not a diagnosis.
Step 4 of 4
This controls the product guidance and imagery in your report.
Building your water profile
We prioritise source-compatible public readings and show when evidence is limited.
Your report is on its way
Check your WhatsApp or email for the secure link to your full Water Report.
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